Annual Industry Report

State of AI Search Visibility 2026

Discover which brands AI recommends most in B2B SaaS. Track AI visibility trends, benchmark competitors, and see where your brand stands in the new era of search.

Project Management Shortlist% of 18 runs
1Asana100
2Trello100
3Jira100
4Basecamp100
5Wrike83

94pts

CRM shortlist gap (100% vs 6%)

1

model tested (Llama 3.3 70B)

54

prompt-runs across 3 SaaS categories

2026 EditionBuilt on Arobis AI recommendation studiesSee methodology

3

SaaS Categories Studied

6

Buying Prompts per Category

1

Model Tested (Llama 3.3 70B)

18

Prompt-Runs per Category

The Definition

What is AI search visibility?

AI search visibility is how often AI assistants and answer engines name, recommend or cite your brand when buyers ask about your category. It is measured per buyer prompt, as the share of answers that include you, not as a position on a results page. This report measures its strictest layer: how often each vendor is actually recommended.

The Benchmark

The AI Search Leaderboard

Which B2B SaaS vendors AI recommends most often in CRM, project management and marketing automation, and which ones it leaves off the shortlist.

Recommendation Frequency by Category: The Measured Layer

The tables below show how often each vendor was actually recommended when we ran standardized buying-intent prompts through Meta's Llama 3.3 70B: six prompts per category, each run three times (18 prompt-runs per category). A brand recommended in every run scores 100%; a brand recommended once scores about 6%. Full prompt sets and scoring are in the Arobis AI Shortlist Study.

CRM Software

Recommendation frequency, 18 prompt-runs

VendorFreq.
HubSpot100%
Zoho CRM100%
Freshsales100%
Pipedrive100%
Copper100%
Salesforce94%
Dynamics 36583%
Salesmate6%

Project Management

Recommendation frequency, 18 prompt-runs

VendorFreq.
Asana100%
Trello100%
Jira100%
Basecamp100%
Wrike83%
Monday.com67%
Smartsheet56%
Notion39%
MS Project28%
ClickUp11%

Marketing Automation

Recommendation frequency, 18 prompt-runs

VendorFreq.
HubSpot100%
Marketo100%
Pardot100%
ActiveCampaign100%
Klaviyo78%
Mailchimp72%
Ortto (Autopilot)61%
SF Marketing Cloud28%
In the CRM category, five vendors were recommended in 100% of buying-intent prompt runs while a functional competitor was recommended in just 6%, a 94-point recommendation gap inside the same question set (Arobis AI Shortlist Study, 2026).

Two patterns repeat in every category we measured. First, AI engines converge on a locked-in shortlist: the leaders are not merely ahead, they are recommended in effectively every run. Second, brand awareness does not buy a seat on that shortlist. Monday.com is a public company with enormous ad spend and scored 67%, behind bootstrapped Basecamp at 100%. Notion, one of the best-known products of the decade, landed at 39%, and ClickUp at just 11%. In a separate measurement of recommendation share, the category leader appeared in roughly two out of every three project-management answers while Notion appeared in about one in six; the full breakdown is in our project management recommendation-share study.

Measurement window: 2026 study runs on Meta's Llama 3.3 70B. Frequencies are per standardized prompt set, not market share.

AI search rankings by category: who gets recommended most

  • CRM software: HubSpot, Zoho CRM, Freshsales, Pipedrive and Copper were recommended in 100% of runs, Salesforce in 94% and Dynamics 365 in 83%.
  • Project management: Asana, Trello, Jira and Basecamp reached 100%, followed by Wrike at 83% and Monday.com at 67%.
  • Marketing automation: HubSpot, Marketo, Pardot and ActiveCampaign reached 100%, followed by Klaviyo at 78% and Mailchimp at 72%.
Free Instant Check

Is Your Brand Being Recommended by AI?

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  • AI Visibility Score
  • Competitor Comparison
  • AI Citation Sources
  • Share of Model Analysis
  • GEO Opportunities

Your Turn

How to check your brand's AI search visibility

Three ways, from free and rough to complete. Whichever you pick, use the questions your buyers ask, not your brand name.

01

Ask the engines yourself

Open a logged-out or temporary chat, ask the buying questions your customers ask, and repeat each one a few times. Answers shift from run to run, so count how often you are named. Our measurement method shows the full setup.

02

Run the free ChatGPT check

The free ChatGPT Visibility Checker asks ChatGPT five buyer prompts for your category and shows whether you are named, in what position, and who is named instead.

03

Get the AI Visibility Audit

The $399 Full audit runs 40 buyer prompts on ChatGPT, Gemini, Claude and Perplexity and names the competitors that win when you don't. If the gap is real, our AI visibility service for SaaS is built to close it.

How We Measure

Methodology & Data Sources

Every figure on this page is traceable to a published Arobis AI study or a compiled public benchmark. Nothing is estimated from memory.

How recommendation frequency is measured

For each category we define six standardized buying-intent prompts (the questions real buyers ask, like “best CRM for a small B2B SaaS team”) and run each prompt three times on Meta's Llama 3.3 70B (18 prompt-runs per category). A vendor recommended in every run scores 100%; a vendor recommended once scores about 6%.

Recommendation frequency is deliberately stricter than visibility: a brand can be mentioned in passing yet never actually recommended, so the frequency tables count only the recommendation itself.

Data sources

Category tables come from the Arobis AI Shortlist Study (Meta's Llama 3.3 70B), linked above. Review-signal analysis (e.g. why an 89% would-recommend rate on 2,500+ G2 reviews makes BambooHR a fixture in AI answers) is documented in our HR software study. Market-level statistics are compiled, with original sources, in the 100 AI search statistics report linked in the trends section.

This report is published by Arobis AI, a B2B SaaS agency for AI Search Demand Generation that Ran Yosef founded in 2026.

The Concept

What Is AI Visibility?

AI Visibility measures how often a brand is cited, recommended, mentioned, and surfaced by AI-powered answer engines. Unlike traditional SEO, which focuses on rankings, AI Visibility focuses on recommendation frequency and citation authority.

Cited

Your domain appears as a source AI links to when it answers buyer questions.

Recommended

AI names your brand first in a shortlist when someone asks for the best tool.

Mentioned

Your name shows up in AI-generated comparisons, summaries, and explanations.

Surfaced

You appear across ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews.

The Framework

What Impacts AI Visibility?

AI engines weigh dozens of signals when deciding which brands to trust and recommend. These are the factors that move the needle most. Our AI Readiness Report 2026 measures how real websites perform on the on-site half of these signals, from crawler access to structured data, across every scan run through our free checker.

  • Brand Mentions
  • Authority Signals
  • Third-Party Citations
  • High-Quality Backlinks
  • Product Reviews
  • Entity Recognition
  • Structured Data
  • Topical Authority
  • Generative Engine Optimization

The Playbook

How to Improve AI Visibility

A repeatable system for getting cited, trusted, and recommended by AI search engines.

01

Build Entity Authority

Make your brand unmistakable to AI with a clear, consistent entity footprint.

02

Earn Authoritative Citations

Get referenced by the high-trust domains AI already relies on.

03

Strengthen Brand Mentions

Increase the volume and quality of mentions across the open web.

04

Publish Expert Content

Create answer-ready, semantically rich content AI can quote directly.

05

Improve Structured Data

Give engines clean, machine-readable signals about what you do.

06

Track Share of Model

Measure how often AI picks you versus your competitors.

07

Monitor Continuously

AI answers change weekly. Track and respond before competitors do.

7moves to AI recommendation

Check how ready your site is for AI search in about 25 seconds, free.

Run Free AI Visibility Check

FAQ

Frequently Asked Questions

What is AI Visibility?

AI Visibility is how often and how prominently a brand is cited, recommended, and mentioned by AI search engines such as ChatGPT, Gemini, Claude, Perplexity, and Google AI Overviews when they answer buyer questions.

How is AI Visibility different from SEO?

Traditional SEO optimizes for ranking pages in search results. AI Visibility optimizes for being selected as the answer, focusing on recommendation frequency and citation authority rather than clicks and positions.

What is Share of Model?

Share of Model measures how often an AI engine names your brand versus competitors for a given set of buyer prompts: your slice of the AI's "mindshare" in your category.

Which AI engines are tracked?

The 2026 edition's prompt runs used one model, Meta's Llama 3.3 70B. Arobis AI audits run on ChatGPT, Gemini, Claude and Perplexity.

How often is the data updated?

Each figure comes from a dated Arobis AI study listed in the methodology section.

Can I compare competitors?

Yes. Run the free AI Visibility Checker on your site and on a competitor's site to compare readiness scores side by side.

What is a good AI search visibility score for a B2B SaaS brand?

There is no universal benchmark, so ask what a score counts. Our free AI Visibility Checker scores how readable your site is for AI, from 0 to 100; in our AI Readiness Report the average website scored 79.7. For recommendations, compare your share of buyer prompt runs with the vendors you meet in deals: in this report the category leaders were recommended in 100% of runs, while Notion sat at 39% and ClickUp at 11%.

Does AI Visibility impact lead generation?

Increasingly, yes. Buyers ask AI for shortlists before they ever visit a website. Being the recommended answer puts your brand in front of demand at the exact moment of decision.

The New Front Door

Is Your Brand Visible in AI Search?

Find out how often ChatGPT, Gemini, Claude and Perplexity recommend your company.